Frequently Asked Questions (FAQ) – Elite Kalyanam

General Questions

1. What is Elite Kalyanam?

Elite Kalyanam is a trusted Hindu matrimony platform that helps individuals find compatible life partners based on traditions, values, and preferences.

2. Who can register on Elite Kalyanam?

Any Hindu bride or groom who meets the legal marriage age (18+ for women, 21+ for men) can register on our platform.

3. Is registration free?

Yes, registration is completely free. You can create a profile, browse matches, and send limited interests without any cost.

Profile & Account

4. How do I create a profile?

Simply click on the Register button, fill in your personal, family, and professional details, and upload your photo to get started.

5. Can I edit my profile after registration?

Yes, you can update or modify your profile details anytime through your account dashboard.

6. How can I delete my profile?

You can deactivate or delete your profile anytime from your account settings or by contacting our support team.

Matchmaking & Search

7. How does the matchmaking process work?

Our system suggests matches based on your preferences like age, caste, education, location, and horoscope compatibility.

8. Can I search profiles manually?

Yes, you can use advanced filters to search profiles according to your specific requirements.

9. Is horoscope matching available?

Yes, we provide horoscope (kundli) matching to help ensure compatibility based on traditional Hindu astrology.

Communication

10. How can I contact a match?

You can send an interest request or message through our platform. Contact details are available for premium members.

11. Is chat feature available?

Yes, registered users can communicate through our secure chat system.

Membership & Payments

12. What are the benefits of premium membership?

Premium members can:

• View contact details
• Send unlimited messages
• Get priority visibility
• Access advanced matchmaking features

13. Are payments refundable?

Payments are generally non-refundable. Please check our Refund Policy for detailed information.

Privacy & Security

14. Is my personal information safe?

Yes, we use secure technology and privacy controls to protect your data.

15. Can I control who sees my profile?

Yes, you can manage privacy settings such as profile visibility and photo access.

16. How do you verify profiles?

We use mobile/email verification and may conduct manual checks to ensure profile authenticity.

Safety & Support

17. What should I do if I find a fake profile?

You can report or block suspicious profiles directly from the website. Our team will review and take action.

18. Does Elite Kalyanam guarantee marriage?

No, we provide matchmaking services but do not guarantee a successful match or marriage.